What your guests experience

A stocked kitchen, waiting when they walk in.

This is exactly what happens on your guests' side, from the moment they place an order to the moment they check in. You share us — we handle every step below.

  1. 01

    They share their list (or shop ours)

    Before they arrive, your guests browse Pagosa's pantry on our site or send their own list, along with their arrival time, the cabin address, and any dietary notes.

  2. 02

    We shop the local stores

    A Pagosa shopper hand-picks everything fresh from trusted local stores — swapping in a close substitute if something's out, just like shopping for family.

  3. 03

    Delivered & put away before check-in

    We let ourselves in, stock the fridge and freezer, and leave the rest neatly on the counter with the receipt. Your guests walk into a home that's ready to enjoy.

Questions come to us, not you

If a guest has a question about their order, they reach our team directly — never yours. You just enjoy the review, and the $10 that comes with every order.

Partner with us

Ready to partner with The Mountain Butler?

Elevate your guests' experience and start earning today. It takes about a minute — we'll handle the rest.

Are you a guest? Click here